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RideVox

Feedback Channels

反馈渠道

Official support: [email protected]

官方支持邮箱:[email protected]

Email feedback

You can email [email protected] for usage issues, feature requests, improvement suggestions, or product feedback.

For issue reports, include your account phone number or email address, when the issue happened, which screen you were on, what you saw, and whether it involved voice, location, Bluetooth button, subscription, or sign-in. More specific details help RideVox identify and fix the issue faster.

Send diagnostic logs

If the issue is hard to reproduce or involves voice, location, Bluetooth, or network behavior, send diagnostic logs from Diagnostic log management and include a short problem description.

Diagnostic logs are not uploaded automatically. They are uploaded only after you confirm sending, and they do not include passwords, verification codes, tokens, or raw voice content.

Related information

  • FAQ
  • Usage Guide
  • Location Sharing
  • Terms
  • Privacy Policy
  • Service Status

邮件反馈

可以发送邮件到 [email protected],反馈使用问题、新功能需求、改进建议或产品意见。

如果是问题反馈,建议说明账号手机号或邮箱、问题发生时间、所在页面、具体现象,以及是否和语音、定位、蓝牙按键、订阅或登录有关。信息越具体,RideVox 越容易定位和修正问题。

发送诊断日志

如果问题不容易复现,或者和语音、定位、蓝牙、网络行为有关,可以在「诊断日志管理」中发送诊断日志,并附上一段简单的问题说明。

诊断日志不会自动上传,只有在你确认发送后才会上传,并且默认不包含密码、验证码、token 或原始语音内容。

相关信息

  • 常见问题
  • 使用指南
  • 位置共享说明
  • 用户条款
  • 隐私协议
  • 服务状态

© 2026 RideVox

© 2026 RideVox

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