These Terms and Conditions ("Terms") govern your access to and use of RideVox websites, mobile applications, account services, verification services, and related products operated by Hangzhou Tuyu Zhixing Technology Co., Ltd ("RideVox", "we", "us", or "our").
1. Acceptance of these Terms
By accessing or using RideVox services, you agree to these Terms. If you do not agree, do not use our services.
2. Account and verification
You may need to provide a valid phone number, email address, or other account information. You are responsible for keeping your account credentials secure and for activities under your account.
By requesting a verification code, you consent to receive one-time verification messages from RideVox at the phone number or contact address you provide. These messages are used for account registration, sign-in, security, and account recovery.
3. SMS terms
RideVox SMS messages are used only for account verification and security purposes. Where SMS replies are supported, reply STOP to stop receiving verification messages and HELP for help. Standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
4. Acceptable use
You agree not to misuse the services, interfere with service operation, attempt unauthorized access, reverse engineer protected components where prohibited, use the services for unlawful purposes, or submit false, misleading, infringing, abusive, or harmful content.
5. Product changes
We may update, modify, suspend, or discontinue parts of the services from time to time. We will make reasonable efforts to preserve important user-facing functionality, but we do not guarantee that any feature will remain available forever.
6. Intellectual property
RideVox, our software, website, design, text, graphics, and related materials are owned by or licensed to us. These Terms do not transfer any intellectual property rights to you.
7. Privacy
Our collection and use of personal information is described in our Privacy Policy.
8. Third-party services
RideVox may include links to or integrations with third-party services. We do not control third-party services and are not responsible for their content, availability, security, or privacy practices. Your use of third-party services may be governed by their own terms and policies.
9. Suspension and termination
We may suspend, limit, or terminate access to the services if we reasonably believe that an account or activity violates these Terms, creates security or fraud risk, abuses verification systems, or may harm users, RideVox, service providers, or third parties.
10. No emergency or safety-critical use
RideVox services are not emergency, rescue, medical, or safety-critical services. You should not rely on the services as the only way to protect personal safety, property, or health.
11. Disclaimers
The services are provided on an "as is" and "as available" basis to the maximum extent permitted by applicable law. We do not guarantee uninterrupted, error-free, or perfectly secure operation.
12. Limitation of liability
To the maximum extent permitted by applicable law, RideVox will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data, profits, or business opportunities.
13. Changes to these Terms
We may update these Terms from time to time. The updated version will be posted on this page with a new effective date. Continued use of the services after the update means you accept the updated Terms.
14. Contact
Hangzhou Tuyu Zhixing Technology Co., Ltd
Customer care: [email protected]